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TERMS & CONDITIONS

Terms and Conditions – Deborah Nelson

 

​I work three days a week on a Monday, Wednesday and Thursday.  I can offer services on a Tuesday and Friday by advance agreement.  I also can offer some evening appointments by agreement.  I aim to respond to your emails within a reasonable time frame during my working week.  If something is urgent only please text me. 

My services are provided on a paid basis, at an hourly rate (unless there is an agreed fixed fee) of £80 per hour for such matters as: 

  • ​Reading documents, such as Cafcass and Social Service reports and Court Orders

  • Writing Letters, Documents and Statements

  • Guidance on how to best present your case to the court and Cafcass

  • Guidance on how to establish a positive relationship with your Cafcass social worker

  • Guidance on Strategies and Tactics

  • Replying to your text messages and emails

  • Zoom, Skype or Telephone Sessions

If you would like me to read documents relating to your case in order for me to give you feedback such as Cafcass reports, social service reports or court orders, then this service has to be paid for in advance.

​​Please email me at dnfamilylaw@gmail.com to request any of the above services or book a zoom session online.    

Payment can be made by booking the service online, via paypal using dnfamilyaw@gmail.com or by bank transfer.   I invoice every month and deduct any payments on account or advance payments made when booking online zoom sessions. 

For any new clients, I may need to see your documents in advance to give an estimate of the time required to complete the tasks you request to be completed.   I ask for a payment in advance and If the tasks take longer than estimated (as the documents are more complex in content than you first outlined) then I will complete as much work as I can in the time you have paid in advance for and then contact you to request further payment

I am a Non Practising Solicitor, so I do not hold a practising certificate.  I practised as a Solicitor in family law for 15 years, and have been qualified for over 20 years.  I offer my service as a Legal Consultant/McKenzie Friend and make no warranties or representations of any kind with regard to my guidance.   I am not personally responsible or liable for decisions made by you, the court, or other parties.   I will at times suggest that specific advice is obtained from a Solicitor or Barrister.  Please also see my disclaimer on the footer of my website.

 

Deposits to reserve my support at your court hearing are date specific.   To book my support for your court hearing you need to pay an advance non-refundable deposit of £100 to secure the date. Once the deposit is paid, the remaining fee is payable 7 days prior to the hearing date.

Deposits are non-refundable. They are paid to book specific dates in my diary and I will subsequently turn away bookings on that date from other clients. If you change your mind after paying a deposit for a specific date and notify me you will not need my services, I reserve the right to take further bookings on that day.

If your court hearing is postponed or rescheduled after you pay the deposit, less than 14 days before the court hearing the deposit is non-returnable and a new deposit for the new date is required. 

I reserve the right to terminate or suspend the Legal Consultation/McKenzie Friend service at any time and for any reason.

 I will, at all times provide support in a respectful, honest, transparent manner. I expect to be treated in a similar way by my clients.   If you are unhappy about the service that I provide then please initially raise this with me either by telephone on in writing.   Whilst I am not a Practising Solicitor I still adhere to the ethics and guidance set by the Law Society. 

When emailing me, or booking my online services you acknowledge having read these stated terms and conditions and you agree that this is the basis on which I provide my service.

 

Signed:                                                                              Dated:

Name in Print:

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